Global Privacy Policy
Nodomo respects the privacy of individuals who interact with our business and use our services. This policy outlines our approach to collecting, using, and protecting information.
Scope of this policy
This Privacy Policy applies to the Nodomo website and services that link to this page. It describes our handling of personal information in connection with customer accounts, business relationships, and use of our platform.
Information we collect
Information provided to us
We collect information you or your organization provide when establishing an account, using our services, or contacting us. This may include business contact details, account preferences, subscription information, and correspondence.
Information from use of our services
We collect technical and usage information associated with our website and platform, including device and browser information, IP addresses, account activity, and service interactions.
How we use information
We use information to administer accounts, deliver and support our services, manage customer relationships, and communicate about service matters. We also use relevant information to maintain platform reliability, assess performance, address technical issues, and protect against unauthorized activity.
Our processing is subject to applicable law and the agreements governing our services. The purpose and context of processing depend on the information involved and the relationship we have with you or your organization.
Information processed for customers
Customers may provide business records, documents, communications, and other content through Nodomo. Customers retain control of this information, and we process it to deliver the services in accordance with their instructions and applicable agreements.
Where an organization provides your personal information through our services, that organization is responsible for its use of the information. Requests relating to that information may need to be directed to the organization. We assist customers with applicable data requests as required.
Service providers and disclosures
We use service providers to support platform operations, communications, integrations, and other service functionality. These providers process information as necessary to perform their services, subject to applicable contractual and data protection obligations.
Information may also be disclosed where required by applicable law, legal process, or contractual obligations. For questions about information handling or providers supporting your account, contact us using the details below.
AI-enabled services
Where enabled by a customer, AI-enabled functionality may process relevant customer content and related information to support the requested service. Such processing is subject to the applicable service arrangements and customer instructions.
Information security
We maintain technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and loss. These measures include access controls, protection of information in transit, and operational monitoring.
We review relevant activity to support platform operation and the investigation of security concerns. If a security incident occurs, we assess and address the incident and provide notifications where required by law or contract.
Data retention
We retain information while an account is active and as necessary to provide our services and meet applicable contractual or legal requirements. Retention may vary based on the nature of the information and the purpose for which it is maintained.
Customers may request an export of available account data or deletion of account information upon account closure, subject to applicable requirements. Certain business, billing, and security records may need to be retained for longer.
Your privacy rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Contact us to submit a request or ask about the options available to you. We may need information to verify your request and identify the relevant records.
If your request concerns information managed by a customer organization, we may refer you to that organization or coordinate with it as appropriate. We respond to requests within the timeframes required by applicable law.
Third-party services
External websites and services have their own privacy practices. Their policies govern information you provide directly to them. We encourage you to review those policies when using third-party services.
Changes to this policy
We may update this Privacy Policy to reflect changes in our services, business practices, or applicable requirements. The current policy will be available on this page, and additional notice will be provided where required.
Contact us
For privacy inquiries, data requests, or security concerns, contact info@nodomo.ai.
Nodomo is operated by AIBORNE.TECH PRIVATE LIMITED, trading as nodomo.ai.